WE ARE HAPPY TO HELP YOU
We understand that you may have questions about our products, services, policies, and how to navigate our website. That's why we've put together this comprehensive FAQ section to provide you with quick and informative answers to some of the most common queries our customers have.
🛍️ Product & Ordering
What types of products does SareesBazaar offer?
SareesBazaar provides a wide range of Indian ethnic wear, including sarees, lehengas, salwar suits, sherwanis, kurta pyjamas, kurtis, gowns, and accessories.
How can I place an order?
To place an order, create an account on the website. Once registered, you can browse products, add items to your cart, and proceed to checkout.
How do I know if my order was successful?
After placing an order, you'll receive a confirmation email with your order number, confirming that your order has been placed successfully.
How can I track my order status?
Order updates are provided during the processing stages. You can also log in to your account to view the current status of your order.
🚚 Shipping & Delivery
What are the shipping charges within India?
SareesBazaar offers free delivery across India.
Do shipping charges vary for international orders?
Yes, international shipping charges vary based on the destination country. The exact shipping cost is calculated during the checkout process.
How long does delivery take?
For orders within India, delivery typically takes 4-5 business days. International orders may take 5-7 business days. If additional time is required for a specific item, the customer will be informed promptly.
Which courier services are used for delivery?
Deliveries are handled by logistics partners such as DHL, DTDC, FedEx, and UPS.
Are there any import duties or taxes for international orders?
Yes, import duties, VAT, or custom taxes may apply and are the responsibility of the customer. These charges are not included in the order process and are determined by the destination country's regulations.
💳 Payments & Security
What payment methods are accepted?
SareesBazaar accepts various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
Can I pay using a debit card?
Yes, all major debit cards are accepted.
Is bank transfer an available payment option?
Yes, bank transfers are accepted. Upon selecting this option, you'll receive an email with the necessary bank account details to complete the payment.
How do I know if my payment was received?
An email confirmation will be sent once the payment is successfully received, including your order number for reference.
Is my payment information secure?
Yes, all transactions are processed through secure SSL protocols, ensuring that your credit card and bank details are encrypted and protected.
📏 Sizing & Customization
Are size guides available for products?
Yes, size guides are provided on most product pages to help you choose the right fit.
Do you offer customization options?
Some products may be customizable. For specific customization requests, please contact the customer support team.
🔄 Returns & Exchanges
What is the return policy?
If you're not satisfied with a product, you must report the return within 48 hours of receiving it. Contact SareesBazaar via email or phone to initiate the return process.
Will I receive a full refund for returned products?
Refund amounts vary on a case-by-case basis and are determined at the discretion of the operations team.
Can I exchange a product?
Exchanges are possible if the product received is damaged or defective. Contact customer support for assistance with exchanges.
🔐 Privacy & Security
Is my personal information safe when shopping on SareesBazaar?
Is my personal information safe when shopping on SareesBazaar?
🎁 Offers & Promotions
How can I stay updated with the latest offers and promotions?
Subscribe to the SareesBazaar newsletter or follow them on social media platforms like Facebook, Instagram, and Twitter to receive updates on the latest deals and promotions.